Story By: Lee Bullen,Sub Editor: Joseph Golder,Agency: Central European News
A heartbroken dog owner has claimed that the pet cremation company she used for her beloved husky’s funeral handed her back fine “flour-like” powder instead of the animal’s ashes.
The incident was shared on Facebook by Singapore-based netizen ‘Ranger Redhusky’ who wrote: “My beloved husky’s ashes was sent back to us from Pets Cremation Centre today.
“His urn was sealed with silicone, which I cut through, and I found this packet of white substance. It resembles flour. It is uniform in texture and in colour. This does not look anything like ‘cremains’.
“I called them to enquire, and they immediately started yelling and screaming that the ashes were ‘crushed into powder’.
“Google search showed that this company had appeared on the news before for giving fake ashes. I contacted the person who filed that complaint, he had sent the ashes for a lab test and the ashes were indeed fake.
“However, police dropped the investigation, and the only option was to file a class action lawsuit, which was too pricey.
“I’m so disgusted and horrified.”
The netizen added in the comments section that she has reported the incident to the Singapore police.
However, 67-year-old Patrick Lim of the Pets Cremation Centre dismissed the accusation, telling local media: “Flour texture is different from whatever we sent to her, this allegation is ridiculous.
“The photo box can only accommodate a certain volume [of ash]. She knows that we have to compact the remains.”
He added that they use “intense combustion” which leaves the ash “more broken up and very clean”.
However, police investigated the cremation centre in 2016 after another pet owner complained of receiving fake remains.
According to local media, lab tests showed the powder to be consistent with sand and clay.
The Singapore authorities have yet to confirm whether they are investigating the incident.
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