Story By: Lee Bullen, Sub Editor: Joseph Golder, Agency: AsiaWire Report
Picture Credit: AsiaWire
Two McDonald’s customers have claimed they found plastic packaging in their food while tucking in.
The incidents took place at two McDonald’s restaurants in the island city-state of Singapore just off southern Malaysia.
Espen Tian Bao ordered himself a Breakfast Deluxe meal, but allegedly found a large plastic strip among his scrambled eggs.
The disgruntled consumer took to Facebook to complain and was later reportedly told by McDonald’s representatives that the packaging he found was a liner which the scrambled eggs are placed on.
Tian Bao, who says that he usually orders breakfast from McDonald’s in Safra Punggol or Oasis Terrace, was told that the restaurant would be happy to replace his order but he reportedly declined.
A company representative then got in touch with him on Facebook to apologise directly, according to reports.
Meanwhile, netizen ‘CK Ng Chung Keat’ took to social media after he found a piece of plastic in his Filet-O-Fish.
The image shows the customer’s half-eaten burger as he holds the white plastic next to it.
He wrote: “Hi McDonald’s, you should really work on the quality and hygiene checks of your products. I found this piece of plastic embedded inside your fish patty as I was chewing it.”
In response to the complaints, a McDonald’s spokesperson said that they are aware of the incidents and have contacted the two customers concerned.
They added: “We would like to assure all our customers that we are 100 percent committed to serving safe and quality food at all times.”
It is unclear whether the local health authorities are investigating the incidents.