Story By: Kathryn Quinn, Sub Editor: Joseph Golder, Agency: CEN
Video Credit: CEN
This footage shows specially-programmed robots serving diners at a Chinese restaurant in Germany in a glimpse of what eating out in Britain may look like in the future.
In total a team of eight robots measuring 1.6 metres each serve guests at the Neue Epoche restaurant owner by Chien Sheng Chiang , 70, which is located in Moers, German city on the western bank of the Rhine.
The robots, which cost 12,000 EUR (10,700 GBP) piece which move at a max speed of 0.5 metre per second serve food and drinks and clear tables when done.
Pictures Credit: CEN
The company responsible for programming of the robots is Showbotixx, they have programmed the robots to be responsible for certain areas of the restaurant. If a guest gets in their way, the robot stops and politely says: “Please can you clear my path.”
Showbotixx founder Rainer Becker, 53, said: “The robots could talk more, but they should not. There are human waiters for that.
He added: “The robots are there to support the workers not replace them. Servers usually spend about 60 to 70 percent of their time running back and forwards. If this is not needed the waiters have more time to do what they are supposed to do and concentrate on service.”
“We are proud to have been the first to implement this project in Germany. The response on the opening day was overwhelming. Every ordered drink or meal was delivered to the right table in no time at all.”
“Our robots are connected, effective, accurate and multi-functional. They are never tired on repetitive tasks, which enable staff to focus on more added-value tasks.”
Two of the first guests who tested the service Joachim and Carmen Deyke said: “It is amazing what technology can now do.”
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