A woman who went for a nose job was shocked when they cut off part of her ear to use on her nose.
She said it not only looked unsightly, but she also found that her wireless headphones kept falling out when she tried to use them.
The 31-year-old woman, identified only by the surname Zhao, had the rhinoplasty surgery at the Angel Wing Hospital, in the city of Chengdu, in the southwest Chinese province of Sichuan on 1st September.
According to Chinese news site The Paper, Zhao had a nose job five years ago and decided to get another one and an arm liposuction surgery, which cost her around CNY 50,000 (GBP 5,700).
The operation reportedly lasted from 9am until the early afternoon and was seemingly successful.
Zhao said afterwards she felt good and did not notice anything unusual until four days later when it dawned on her that her ear did not feel the same.
The patient then realised that something was missing and that her tragus which is the small pointed part of the inner ear had been removed during the surgery without her knowledge.
Zhao says she was in disbelief that the doctor would do something like that without her consent.
The disgruntled patient told local media that the use of her tragus in the operation was not specified beforehand and that she had expected the doctor to use the cartilage from behind the ear.
She immediately contacted the hospital’s customer service and sent photos of her ear.
The customer service representative reportedly responded that it is a normal procedure and that removal of the ear cartilage from the back of the auricle can cause ear atrophy, so experienced doctors will take cartilage from the tragus instead.
However, Zhao said she had consulted many doctors in plastic surgery hospitals who confirmed that the cartilage from behind the ear is the most commonly used for rhinoplasty as it does not affect the appearance nor physiological functions of the ear.
The vice president of the hospital’s administration, Yuan, told local media that Zhao gave her informed consent by signing an agreement before the surgery which stated that “cartilage for rhinoplasty” would be used, which included the whole ear.
Zhao, who says she is now unable to use headphones on her right ear and feels quite embarrassed by its appearance, has demanded a full refund, compensation and plastic surgery to repair the ear from the hospital.
According to The Paper, the hospital has allegedly refused to fulfil this request and there have been various episodes of conflict at the hospital, resulting in the police being called to intervene.
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