This footage shows a neighbour passing a bag of food on a string up to a five-year-old boy whose mother allegedly abandons him inside their home all day.
The clip was filmed in the colony of Valle de los Molinos, in the city of Zapopan, in the western Mexican state of Jalisco.
The images, which were shared on the internet, show a woman tying a blue bag of food to a piece of string hanging from an open first-floor window.
The woman tells the little boy to pull and he begins to hoist up the food into the open window.
The boy can he heard asking: "What juice is it?" To which the neighbour replies: "It’s peach."
Council workers in Zapopan were notified and arrived at the flat just as the child’s mother was arriving back there.
Local child protection boss Evangelina Cazares said that the mother told them that she has to leave her son home alone as she does not have anybody to take care of him while she is working and that he cannot attend school because he is hyperactive.
Authorities have not punished the mother but said that they are trying to find her help to enable her son to go to school.
The video was posted online by netizen ‘Yeye’, who alleged that the mother’s failure to care for the child was more serious than authorities realised.
He wrote: "This is Brandon, the neighbour of my mother, a five-year-old boy who is alone all day at home because his mother works.
"Even if she is working, it is not an excuse not to leave him some breakfast and lunch and this video shows how my mother, Erika Maria Garcia Diaz, gives him some food.
"My mother does this every day, and the child even asks for toilet paper and drinking water because he does not have any."